Privacy Policy

1. Introduction

Panya Code ("we", "us", "our") is an online AI development school based at 78 Soi Sukhumvit 22, Khlong Toei, Khlong Toei, Bangkok 10110, Thailand. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website at panyacoz.pro, enquire about our programmes, or enrol as a learner.

We are committed to handling personal data responsibly and in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA). Please read this policy carefully. If you have questions, contact us at [email protected].

2. Data We Collect

Information you provide directly

• Name and email address — collected when you submit an enquiry form or enrol in a programme.
• Phone number — optional, collected if you choose to provide it via the enquiry form.
• Programme enquiry details — the message or questions you send us through the contact form.
• Payment information — processed through a third-party payment provider; we do not store card details directly.

Information collected automatically

• Cookies and usage data — depending on your cookie preferences, we may collect anonymised analytics data about how the website is used (pages visited, session duration). See our Cookie Policy for details.

3. Legal Basis for Processing

Under the PDPA, we process your personal data on the following bases:

• Consent — for marketing communications and optional cookies, where you have given clear consent.
• Contract performance — to manage your enrolment, deliver programme materials, and provide learner support.
• Legitimate interests — to respond to enquiries, maintain the security of our systems, and improve our services, where these interests are not overridden by your rights.

4. How We Use Your Data

• To respond to your enquiry and provide information about our programmes.
• To manage your enrolment and deliver session access, recordings, and course materials.
• To send programme-related communications — schedule updates, session reminders, and cohort information.
• To send marketing communications about future programmes, if you have opted in to receive them. You may opt out at any time.
• To understand how our website is used and make improvements, using anonymised analytics data.

We do not sell your personal data to third parties. We do not use your data for purposes unrelated to operating our programmes and website.

5. Data Sharing

We share personal data only in limited circumstances:

• Payment processors — to handle programme fees securely. These processors operate under their own privacy policies and security standards.
• Analytics providers — if analytics cookies are accepted, anonymised usage data may be processed by a provider such as Google Analytics.
• Legal requirement — if required to do so by Thai law or a competent authority, we may disclose personal data to the extent necessary.

Any third parties we work with are required to handle personal data in accordance with applicable data protection law.

6. Data Retention

• Enquiry data — retained for 12 months from the date of the enquiry, unless you enrol.
• Learner records — retained for 36 months after your last programme completion, to enable us to provide references or answer programme-related questions.
• Payment records — retained as required by Thai accounting law (5 years from the transaction date).
• Marketing consent records — retained until you withdraw consent or for 36 months, whichever is earlier.

7. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include:

• Encrypted connections (HTTPS) for all data transmission via the website.
• Access controls limiting personal data access to staff who need it for their role.
• Secure storage for learner records.

In the unlikely event of a personal data breach that presents a material risk to your rights, we will notify you and the relevant Thai authority in accordance with the PDPA.

8. Cookies

We use cookies on our website. Essential cookies are required for the site to function. Optional analytics and preference cookies are used only with your consent. You can manage your preferences at any time via our Cookie Policy page.

9. Your Rights Under the PDPA

Under the Thailand Personal Data Protection Act, you have the following rights:

• Right of access — to request a copy of personal data we hold about you.
• Right to rectification — to request correction of inaccurate data.
• Right to erasure — to request deletion of your data where we no longer have a lawful basis to hold it.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests.
• Right to withdraw consent — to withdraw consent at any time for processing based on consent, without affecting the lawfulness of prior processing.
• Right to lodge a complaint — with the Office of the Personal Data Protection Committee (PDPC) in Thailand if you believe your rights have been infringed.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies directly.

11. Children's Privacy

Our programmes are designed for adults (18 years and over). We do not knowingly collect personal data from individuals under 18. If you believe we have received data from a minor, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. For significant changes, we will notify enrolled learners directly via email. Continued use of our website or services after changes are published constitutes acceptance of the updated policy.

13. Contact

For privacy-related questions or to exercise your rights:

• Email: [email protected]
• Phone: +66 2 274 8395
• Address: 78 Soi Sukhumvit 22, Khlong Toei, Khlong Toei, Bangkok 10110, Thailand